Meet Santaram (name changed), a 36-year-old resident of a Tagdi village who had been silently battling psoriasis for over six long years. In all those years, he never sought the expertise of a specialist; instead, he relied on over-the-counter ointments from the local chemist. Interestingly, his father shared a similar struggle with the skin condition.

Every Monday, the MMU would make its way to Santaram’s village, offering healthcare services to the community. Despite grappling with severe itching, Santaram chose to downplay his ailment, assuming it wasn’t a cause for major concern. That was until fate intervened.

One day, as Santaram passed by, he noticed the MMU stationed in his village. A spontaneous decision led him to approach the MMU doctor to discuss his long-standing issue. It was an unplanned visit, as Santaram had never recognised the urgency of seeking specialised care for a condition that had persisted for six years.

Upon examination, the MMU doctor recognised the seriousness of Santaram’s psoriasis and decided to connect with a dermatologist through a specialty tele-consultation. Miraculously, within just 20 minutes, Santaram found himself in a virtual consultation with a skin specialist via video conferencing.

The dermatologist recommended a course of medication along with regular follow-ups. This was a turning point for Santaram, who, with the support of the Apollo team, now had a clear path to managing his psoriasis. The Apollo team goes the extra mile to ensure that special cases receive the necessary follow-ups, guaranteeing regular medication and timely advice from specialists.

Under the guidance of the dermatologist, Santaram is now on a prescribed medication regimen, and the Apollo outreach worker diligently conducts regular follow-ups.